Tel: 0151 353 3500


Sales Support Administrator

We are looking to recruit a Sales Support Administrator to support our busy sales team, based at Cheshire Oaks. The role is permanent and reports to the Sales Support Manager.

Main Duties and Responsibilities

  • Processing customer order forms for the New Sales & Client Management teams
  • Scanning processed orders
  • Updating client account details
  • Changing customers data selection criteria on the database
  • Confirming orders for invoicing and creating credit notes
  • Any additional administration duties that may be required
  • Dealing with requests from the wider business regarding customer accounts in a timely manner.
  • Keeping to daily deadlines – which includes looking after several email inboxes
  • Providing support for reception during lunch breaks and holidays
  • Supporting all Sales teams with extra administration tasks, this includes setting up customer licences, preparing usage reports, generating weekly data feeds for the sales team and updating customer information across all of the different Barbour-ABI platforms.


  • Experience in an administration role is essential
  • Excellent attention to detail is paramount
  • Previous experience of using inhouse IT systems and databases
  • Good IT skills (outlook, word and excel)
  • A helpful and “can do” attitude
  • Excellent customer service skills
  • Ability to work well under pressure and to tight deadlines

Company Benefits

  • 25 days leave rising to 27 after 2 years
  • Additional day off for your birthday
  • No working on bank holidays and there is a Christmas Shutdown
  • Flexibility to work from home one day a week
  • Group personal pension plan
  • Life assurance
  • Employee assistance programme
  • Employee retail discount scheme
  • Eye-care vouchers
  • Discounted gym membership
  • Bike to work
  • Additional holiday purchase scheme
  • Volunteering days
  • Ongoing development and support
  • Working hours – 8.30am – 5pm, Monday to Friday
  • Friendly and relaxed office environment
  • Free car parking
  • Regular business and department social events

This is an exciting opportunity to join a forward thinking and evolving organisation that offers ongoing development and career recognition. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such we are proud to be an Equal Opportunity Employer.

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Barbour ABI, a division of Infopro Digital, is the UK’s leading provider of intelligence and lead generation services that help clients to generate new business opportunities from the construction sector. With more than 80 years of experience and 100+ colleagues based at Cheshire Oaks within our research, sales, client management and marketing teams, the quality of our data collection processes and existing knowledge in researching and tracking construction projects is second to none – we publish the UK Government’s National Infrastructure & Construction Pipeline and provide the Office for National Statistics with critical data to produce its Construction New Orders estimates.

Infopro Digital are one of the world’s leading B2B publishers in professional information and digital services. A three times awarded Digital B2B Publisher of the Year, we have 3,200 employees across 17 countries; and revenues of €440m across six professional markets: Finance, insurance, automobile, construction, retail and public sector. Our international presence includes a vibrant culture, with offices in London, New York, Hong Kong and Paris.

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Place of registration: Barbour ABI Limited Company number: 13427982, Registered office: 5th Floor, 133 Houndsditch, London, EC3A 7BX

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