0151 353 3500   |   hello@barbour-abi.com

Credit Controller

Barbour ABI are recruiting for a Credit Controller on a permanent basis for our team.

Barbour ABI is the UK’s leading provider of intelligence and lead generation services that help clients to generate new business opportunities from the construction sector. With more than 80 years of experience and 100+ colleagues based at Cheshire Oaks within our research, sales, client management and marketing teams, the quality of our data collection processes and existing knowledge in researching and tracking construction projects is second to none – we publish the UK Government’s National Infrastructure & Construction Pipeline and provide the Office for National Statistics with critical data to produce its Construction New Orders estimates.

Key task and Responsibilities:
  • Working at our Cheshire Oaks office, you will ensure money is collected from customers according to the terms and conditions of contracts, resolving customers invoice queries in a timely manner to facilitate payment and ensuring collections are in line with set targets.
Your tasks are as follows:
  • Chase outstanding balances by phoning, e-mailing, sending letters, issuing statements etc
  • Issue letters to companies whose accounts are overdue, with next steps if payment is not made by deadlines.
  • Resolve customer queries regarding payments and invoice queries as quickly and efficiently as possible.
  • To raise any necessary invoice or credit notes on customer accounts.
  • Transfer and allocate payments.
  • To meet monthly cash collection targets set by the Credit Control Manager to reduce company debt and debtor days.
  • Liaise with all other departments, including working closely with the Sales team to ensure excellent customer service is maintained at all times.
  • General administration of accounts including updating customer contacts, addresses and PO numbers.
  • Work alongside the Sales team and Client Services team to manage and restructure customer accounts.
  • You will report to the Credit Control Manager.
  • The role of Credit Controller within the Infopro Digital group is for you if have the following skills and experience:
  • Previous experience in a Credit Controller position is essential
  • The ability to manage difficult conversations, whilst maintaining a positive relationship with customers.
  • Persistence
  • Assertiveness
  • Motivated
  • Strong problem solving skills
  • Excellent communication skills over the phone and in writing.
  • Strong organisational skills
  • Experience of dealing with a high volume of customer accounts
  • Able to work to set deadlines
  • Good team player
  • Good knowledge of Excel
  • 25 days leave rising to 27 after 2 years
  • Additional day off for your birthday
  • No working on bank holidays and there is a Christmas Shutdown
  • Flexibility to work from home one day a week
  • Group personal pension plan
  • Life assurance
  • Employee assistance programme
  • Employee retail discount scheme
  • Eye-care vouchers
  • Discounted gym membership
  • Bike to work
  • Free parking
  • Additional holiday purchase scheme
  • Volunteering days
  • Ongoing development and support
  • Working hours – 8.30am – 5pm, Monday to Friday
  • Friendly and relaxed office environment
  • Regular business and department social events

Click Here To Apply

Claim your 10 free project leads today

Request a callback

Just fill in your details below and a member of our team will give you a call.

Claim your 10 free project leads today

Book a Demo

Helping Contractors

Win More Business

Get in touch with us and see how we can help you win more work.




Barbour ABI White Logo

Place of registration: Barbour ABI Limited Company number: 13427982, Registered office: 5th Floor, 133 Houndsditch, London, EC3A 7BX